PuzzlePC
The Right Fit for Your Virtual Needs
SERVICES
What We Do
Laptop Repair / Desktop Repair
With decades of experience, we have seen it all and will diagnose and fix any issue you may be facing. We’ll get your devices up and running smoothly, so you can get back to what matters most to you.
Customer Care
We believe in providing exceptional customer care and are is committed to ensuring your satisfaction. Our goal is to provide a seamless experience for all our valued customers.
Data Recovery and Backup Plan
We understand the importance of safeguarding your valuable data. Whether you’ve experienced data loss or want to protect your files, we’ve got you covered. Don’t let data loss be a puzzle – trust us to protect and your valuable information.
WordPress Support
Take your website to the next level. Theme customization, plugin installation, or troubleshooting… we’ve got you covered. Our experience in WordPress support will ensure that your website runs smoothly and efficiently.
Virus and Spyware Removal
We understand the importance of keeping your computer safe and secure. Trust us to safeguard your digital world, so you can browse, work, and play with peace of mind.
Podcast Production
Whether you’re a business looking to build brand awareness or an individual wanting to share your passion with the world, we are here to make your podcasting journey a success.
Decades of Experience Ready to Serve You
Meet our Leadership Team
Byron C. Hockaday
Personal Computer Therapist
Brandi Hockaday
Executive Virtual Assistant
TESTIMONIALS
What They Say
Over the years that I’ve worked with Brandi, I’ve only grown more impressed. She is smart, strategic, incredibly conscientious, and most of all – a great human being. She wrangles all sorts of technical tasks, keeps the backend of my business organized and operating smoothly, and at the same time leaves my clients feeling appreciated and cared for. I don’t know what I’d do without her.
I met Byron as a client looking to have my computer repaired. Little did I know that over a decade later would he not only still be taking care of my laptop and PC repairs but he would be a great friend as well. He has always tried to exceed customer expectations and treat people so that they know they are important to him. I sent my boys to him to have their laptops repaired. They came home saying he was so smart and a really cool guy. I cannot say enough about him as a businessman and a friend… He is awesome!
Over the course of my 35 year career in government and the private sector, I’ve had the pleasure to work with a number of executive assistants – Brandi is tops in my book! She’s thorough, detail oriented, hard-working, and foresees problems well in advance. I’d hire Brandi again in a heartbeat!
Byron is a computer doctor/mechanic who makes house calls! He loves to tell you exactly what’s going wrong on your system, why it’s a problem, and what he is doing to fix it. No “take two aspirin and call me in the morning”, no voodoo, mumbo-jumbo looking at you out from under the hood with a wrench in his hand, doing goodness-knows-what that might make the problem worse. Nope! Straight-up, honest, friendly, quick service at a ridiculously affordable price! The guy loves his work! Call him!
HR Legal Search has trusted Byron to successfully handle our IT needs since 2014. He takes the time to understand our needs and processes to advise us on the most practical, cost effective solutions. We very much appreciate his commitment, flexibility and reliability.
I forever changed my own standard of customer service when Brandi joined me as my EA. My many executive clients all became instant fans of Brandi. She doesn’t simply maintain a high standard of customer service, though. It’s more like a total experience for my clients with someone that makes everything administrative, fun. Her loyalty, attitude and professionalism are beyond compare. Her diligence, remarkable. She’s exceptional at organizing, arranging and planning and clearly loves what she does. Brandi is the EA of many talents with a unique ability to make it look easy.
I hired Byron to solve a multitude of technology challenges I was experiencing. Not only did Byron solve my issues, he identified an upgrade that exponentially impacted the speed and efficiency of my system. I continue to rely on Byron for my technology needs and would recommend you do so too.
Brandi Hockaday is amazing (and I am a magician, so I know amazing when I see it)!
She manages to make things work that other people give up on, and she does it with kindness and charm.
Amazingly available. Incredible & professional. Heartfelt & helpful. And, just darn wonderful to work with! Brandi rocks!
We're Here To Help!
Office
The Whole Virtual World
Hours
M-F: 9am – 6pm Central
S-S: Closed